SmugMug Status Updates

Heads Up: Tentative maintenance window on Monday November 23rd

Andy Williams — Fri, 20 Nov 2009 01:13:28 +0000

You can read about it here on Dgrin.

We’ll update here as we know more, but as of now, we’ll plan on 10pm PST.

EDIT: 0445 PST 11/23 – As of right now, we are NOT using this maintenance window.

11-18-09 Site down

Andy Williams — Wed, 18 Nov 2009 23:03:29 +0000

15:00 PST – We have an unexpected outage at the moment, our engineers are working to restore full service as quickly as possible. More updates here as we get them.

15:16 PST all fixed – sorry for the hassle, folks!

11/15/09 – Site down

Don MacAskill — Mon, 16 Nov 2009 07:45:23 +0000

There’s a problem with SmugMug. We’re tracking it down now, and hope to have the site back online shortly.

23:50 PST – We think we may have it resolved. We’re currently in read-only mode while we verify.

23:52 PST – We’re back online. We’ll continue to monitor the situation, but hopefully we won’t see this issue again.

11/12/09 – Scheduled Maintenance

Don MacAskill — Wed, 11 Nov 2009 21:59:16 +0000

We’ll be doing some hardware and software upgrades on Thursday night that will likely require us to go into read-only mode during our weekly scheduled maintenance window starting at 10pm Pacific. We’ll update with details as we go along.

22:08 Pacific – We’re starting. I’d imagine this will last a few hours, but we might finish sooner.
02:35 Pacific – We’re all done for the night. Luckily we weren’t in read-only mode for very long during this window, but we got lots done. Thanks for your patience!

11/10 – Read-only mode

Don MacAskill — Tue, 10 Nov 2009 20:51:36 +0000

We just released some great new features and found a bug that wasn’t caught during testing. We’re fixing it now and expect the site to be back online shortly. More info about the features can be found here.

13:40 PST: back to normal, sorry for the hassle folks!