SmugMug is currently offline. It’s for just about the dumbest reason I’ve ever seen for a site being offline (our load balancer licenses expired – and the guy in charge of them knew they were expiring – but it had slipped his mind).
Thanks to the nature of the outage, we can’t even put up a friendly and apologetic error message, which makes things even worse.
Needless to say, we’re very embarrassed and working on getting it resolved. A thousand apologies for this stupid outage. 
Hi folks, very sorry for the late notice, but we’re going to be taking the site offline tonight, at around 10pm PST. We hope to keep the downtime to about an hour or so. We’ll post updates here. Thanks!
So this is embarrassing. We’ve had an important hardware rollout pending all week, waiting for our normal weekly maintenance window on Thursday night. Only last night, I was convinced it was Wednesday night, not Thursday, so I didn’t perform the upgrade we needed. (It’s been one of those weeks).
So, I’m sorry, but we have to take the site into read-only mode for a few minutes today. It’ll likely be late at night (after 10pm Pacific time) if at all possible. I anticipate us to be completely online during the upgrade, but we won’t be able to accept new uploads. I don’t expect the maintenance window to last more than 10-15 minutes, but you never know with these things.
Sorry again for the confusion. :(
We’re very sorry, but there’s an unusual problem with one of our datacenters that we’re currently investigating. We’re working as fast as we can, but due to the unusual nature of the problem, this may take a little while.
More as we get it…
During our normal scheduled weekly maintenance window, we’ll be doing some behind-the-scenes work that we don’t expect will affect site operations. In other words, we don’t think the site will be either down or in read-only mode. That being said, Murphy’s Law is always in full effect, so keep your fingers crossed…
Assuming things go according to plan, you may see moments of site slowdown as we rotate machines in and out of some of our clusters, but we expect them to be relatively minor and short-lived.
